To make your website live, you need to connect your domain name to your hosting account. This is done by updating your nameservers or by managing your domain’s DNS records.
Option 1: Using Our Nameservers (Recommended)
Step 1: Find Your Nameservers
- You can find your hosting account’s nameservers in your welcome email or in your client area.
- If hosted on cPanel:
ns1.simplisticnode.com
ns2.simplisticnode.com
- If hosted on DirectAdmin:
ns1.unifiedns.io
ns2.unifiedns.io
Step 2: Update Your Domain
- Log in to the company where you purchased your domain (e.g., GoDaddy, Namecheap, etc.).
- Go to Domain Management → Nameservers.
- Replace the existing nameservers with the ones provided by us.
- Save your changes.
Step 3: Wait for Propagation
- DNS changes usually take a few hours, but can take up to 24–48 hours to fully update worldwide.
- You can check the progress of the propagation by visiting https://whatsmydns.net and entering your domain name and selecting NS from the dropdown.
Option 2: Using Custom DNS Records
If you prefer to keep your domain’s nameservers with your registrar or a DNS provider such as CloudFlare, you can point your domain to us with A Records and CNAMEs.
Step 1: Find Your Hosting Server IP
- Log in to your client area or check your welcome email for your hosting server’s IP address.
Step 2: Update DNS Records at Your Registrar
- Log in to your domain registrar.
- Find DNS Management / Advanced DNS.
- Add or update the following records:
Record Type Host Value TTL
A Record @ Your Hosting IP Auto
A Record www Your Hosting IP Auto
(Replace “Your Hosting IP” with the actual IP from your welcome email.)
Step 3: Save & Propagation
- Save the changes.
- As with nameservers, DNS propagation can take up to 24–48 hours.
Troubleshooting
- Site not working after 24 hours? → Double-check the records and clear your browser cache.
- Email not working? → Make sure you’ve added the correct MX records for email hosting.
- Sub-domain not working? → Make sure you’ve added the correct DNS record to your DNS controller.
- Still stuck? → Open a support ticket and we’ll help you configure it.