Policies & Legal

Below is a simplified summary of our Terms of Service. It’s meant to help you understand the major points. The full Terms (legal document) take precedence in case of conflict. 1. Introduction & Acceptance * These Terms govern your use of our site and services. * By using our services or

Our Acceptable Use Policy (AUP) outlines how you can and cannot use our hosting services. It’s designed to protect our customers, our network, and the wider internet community. By using our services, you agree to follow this policy. General Use * You may use our services for hosting websites, game

We take your privacy seriously. As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR. This article explains how we handle your data. What Data We Collect When you use our services, we may collect: * Account details – name, email

This article explains how refunds are handled, when they may be granted, and the limits on refund eligibility under our Terms. Refund & Subscription Terms * All payment charges are final and non-cancelable, except under limited conditions. * No refunds are provided for partial subscription periods or for accidental purchases. * Refunds for

This article outlines the Service Level Agreement (SLA) and uptime guarantees customers can expect when hosting with us. What is SLA & Uptime Guarantee? * An SLA (Service Level Agreement) is a contract between you (the customer) and us, defining the level of service (availability, uptime) we promise to deliver. * Uptime