Your client area makes it easy to keep track of your invoices and payments. This article explains how billing works, when payments are due, and how to manage your invoices.

When Invoices Are Generated?

  • A new invoice is created 14 before your service renewal date.
  • You’ll receive an email notification with a direct link to the invoice.
  • All invoices can also be viewed in your Client Area → Billing → My Invoices.

Due Dates

  • Each invoice has a due date listed at the top.
  • Payments must be made on or before the due date to avoid service suspension.
  • If payment is late, a small late fee may apply.

Payment Methods

We accept multiple payment methods for your convenience:

  • Debit/Credit Card
  • PayPal
  • Automatic renewal (if you’ve enabled saved payment methods)

Automatic Renewals

  • If you’ve stored a valid payment method, your invoice may be paid automatically on or before the due date.
  • You’ll still receive a copy of the invoice for your records.
  • You can enable/disable auto-pay in your client area settings.

Viewing & Downloading Invoices

  1. Log in to your Client Area.
  2. Go to Billing → My Invoices.
  3. Select an invoice to view the details.
  4. Click Download PDF if you need a copy for your records.

Troubleshooting Payments

  • Payment declined? → Check your bank/card provider for restrictions.
  • Paid but invoice still shows unpaid? → Wait a few minutes, then refresh. If it still shows unpaid, contact support with your transaction ID.
  • Need extra time to pay? → Reach out to our support team, we may be able to grant a short extension.